Lloyds bank was ready to pay me out on PPI but I noticed in their calculations that they had worked out an average pay out on two loans which ended in 1998. I was not happy with this average as one of those loans were originally taken out in 1989 and ended in 1998. Lloyds say that they are unable to find out the amount of the original loan, its settlement or interest despite the fact that I am aware the loan account, the date taken out and date ended. Has anyone got an idea as to how I get details on the loan agreement amount I had taken out without statements and loan contract, please?