I've registered here to just to make this post.
I noticed quite a few complaints here about Travelodge's smoking fine, and threatening letters from CRS.
I was accused by Travelodge a while ago of smoking in my room, and received a letter from CRS demanding £150 or face court action. As usual, their "evidence" was ash on the window sill and a smell of smoke in the room (I don't smoke, so this was not true).
After a few letters back & forth, I asked CRS to provide a copy of the invoice received by Travelodge for the "specialist cleaning" which they claim was required, also to provide proof that the room in question was not used the next day, and also to provide detailed calculations showing how these items totalled exactly £150. I never heard back from them ever again. Job done.
Bunch of idiots. Do they really think this is the best way of getting repeat business?! I will never again stay in a Travelodge hotel & would advise everyone else not to either.