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DannyR90

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About DannyR90

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  1. this samsung is apparently the best out their for quality wise part from the panasonic one that was 300 more..... But i find the 2D to 3D conversation not very noticable, and everytime ive used it its given me bad headaches and sore eyes, might have something to do with changing the settings to it now and then, my last one was passive but i only ever bought two 3D movies with it and watched them, so i wouldn't know how id feel if this one was a passive tv.... AHHH, dilemma!! Feel like a wrongun taking the TV back to be swapped but end of the day if its not what was expected and what he made it out to be then i should. Im on the 3rd floor in my house the top and its used by a arial cable thing, last TV i broke i had freeview like 15 channels all very good quality, but most i can manage from all the televsion options on this one is channel 1-5 very bad fuzzy!!
  2. No not answers or anything, just there giving me 849 cash value , got a new Samsung 46 3D TV that i was hustled into getting when i had my heart set on a LG 42 for the same price.. he persuaded me active alot better :/ and to get a £279 surround sound system with a 100 knocked off HAHA. so went for it. Says it has built in freeview yet that dosent work need to get it sorted.. This time... it was brought over in a trolley, my face lit up.. they did all the work put it in my car the lot and i got some friends to help with the rest.
  3. Just letting all you guys know... sent that letter off the other day, n recieved a letter from currys today saying their replacing my televsion, need to go down today and get one, they have given me a much higher value than i paid for mine, so big bonus... So Gary Perryment must of sorted it n just didnt bother getting in touch again as its 30 days since contacting him again. They also said my knowhow has been canceled... so i hope i can re open it with my new television and be more careful.
  4. I sent that letter i done the other day, give them 7 days.. see what they respond with, then letter of action getting sent, so will prepare that tomorrow or tuesday, then will take them too court. How much will it cost for me at first and what can it go up too, if i lose its all out my pocket isn't it?
  5. Was sent about 25 days ago.. there was no reason why it been rejected or a explanation.. basically just said, sorry to say your claim is rejected, Gary Perryment. END OF. plus why im angry about it is.. i was led into believing it would still have been resolved... The guy i reported it too said its still fine, called into currys twice, spoke to knowhow team they said its fine... Make enquiries on the phone and they said im covered etc, the private investigator said that wasnt a big deal at all, my first claim etc should pull through and win... and was like not to worry about it, i had good reasons why my family couldnt have helped me, explained the way my stairs were it was harder for two etc. What a blag this whole situation is...
  6. They were no trolleys or nothing no, they expected me to get it to take to the till which i did do, they seen i was able to do so and said it will be no problem, i also asked if it was hard to set up etc, he said easy to do myself... does not state on the box has to be carried by two people. With my stair ways being thin and steep steps it would of been harder two of us doing it. If they never indicated it was fine for me to take it myself, set it up myself, it shouldn't be an issue if it was damaged through mishaps carrying it myself. They pestered me getting this extra insurance which im still paying now without the tele and the only reason i took it was it was covered for accidental damage. :/ but i know what you guys are saying it was risky, but i wouldnt be stupid enough to do something if i wasnt 100% sure i could do it, as it was an accidental trip it could of still happened anyway!! ahhhhhh
  7. well i prepared the next letter i am sending... which ill send to currys it isnt a LBA letter but should i state on the bottom of it if nothing is resolved from this letter my next steps will be a letter before action and ill take them to court or something.. sorry but im so stupid when it comes to stuff like this.
  8. Who do i write the LBA too..... theres currys, theres whatever happens, theres Gary Perryment....... i wrote a letter out already basically demanding answers and evidence and about the agreement etc....which i was going to send too Whatever happens!! Gary clearly not messaging back its 24th day now!!
  9. kinda!! But when i got the TV when it was in the box, they let me carry it from one end of currys to the other, as im a big built person they didnt have any questions or concerns me doing this alone. With the television being out of the box, no stand on etc, its not heavy and plus with how my stair way is it was easier for one person to do it, if their was 2 people the trip would of still happened.
  10. 42 inch 3D Toshiba LCD. Carrying it up the stairs and tripped going around the bend on the 2nd floor and there a hallway table that it fell onto and crack the screen, spoke to currys the shop and they said its covered etc have nothing to worry about etc :/
  11. I have accidentally damaged my TV after having it for around 10 months... i am paying extra KNOWHOW insurance monthly and was told it was covered for all accidental damages etc, it was broken on the stairs once i brought it home from university!! I sent it off to be repaired and was notified by voice mail my television hasn't been repaired and needs re-collecting. I wrote this letter: I am writing this letter as my television was sent back from PC world without being repaired or any other actions being offered; I was notified by voicemail to write a letter with more information on how the damage has occurred. I bought the television whilst I was a University in Leeds and had to bring it home for the summer, once I had the TV back at my house it was getting it up to the third floor, once I was on second floor I accidentally tripped and the TV fell onto the corner of the table by the next set of stairs. This resulted in me falling onto the TV, twisting and bruising my hand. The TV is covered for all accident damages, which in my case it has happened by accident and there was nothing I could have done to prevent these damages. I then was told i would receive a call from a private investigator, i answered all of his questions and was told i would receive a reply within a week maybe two. 16 days later, [name edited] replied saying it was rejected, that was it, no reason or anything!! This is the next letter i sent and i sent and i am yet to have a reply, 21 days and waiting!! I am absolute disgusted in the way I have been treated towards making this Television claim, the accident occurred over a month ago, every time I was given a time I would be contacted, it has happened at the very end instead of been told straight away. It would have been a different matter if I had missed a payment, use would have been on my back straight away and I would have faced fines. When I received the call from the private investigator and I answered all of his questions the only thing he said that could be used against me was carrying it on my own. When I bought the television from PC World in Leeds, I carried it from the back of the store to the till, they watched me take it out of the store on my own and back to my accommodation, as they seen I was capable of doing so. They didn’t say two people had to carry it or offer me another option. I carried it less than half a mile, I set it up on my own after taking it to the fifth floor, all easy to do. Carrying it in my house once I broken up from University, taking it up the stairs was no problem; it all happened after an accidental trip, this would of still happened if there were two people carrying it. I would class myself as a strong build person, I could understand if I found the weight to of been heavy. I am not stupid enough to try and do something if in the back of my mind I can see it going wrong. When I bought this TV I was told it was covered for accidental damages and other things, I even took out extra KNOWHOW insurance as I was advised highly to do so. As it took me ages to save up and with it costing a lot of money I knew with this insurance Id always have it. You were quick to sell the insurance but not follow it through when something had happened. I was worried when I accidentally dropped it and visited the store in Teesside twice, both times I was assured that in my case it will be sorted, repaired or replaced and got told not to worry about it. I have been paying this £7 extra insurance for around 10 months I believe, which now seems like a bad idea. It took me a long time to save up for this Television and my claim is being rejected due to what is known as an ‘accident’. I have never made a claim like this before. Due to me being a Multimedia student I would class myself as a very loyal customer to PC world, not only me, but also my whole family. All of my technology is always from this store and I feel like I am being robbed from something I deserve. In last few years I have bought things like: · 3D Television · Apple Mac · Macbook Pro · Ipad · Sony Ipod Docking System · dLAN Wireless Powerline Adapter · Printer/Scanner The list goes on. I am always using this store for updating my things and adding to what I already have. I am only home for 2 months until I go back to University and have already waited more than a month, I ask kindly if you could go over my claim again and respond in better timing with hopefully a better result. If this is un-successful again, I will be looking to take this claim further.' I have now waited over 2 months, nothing has happened, im sick of waiting, what is my next steps can anyone help me win this case!! Thanks.
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