I have been trying to have Smart Meters fitted by edf since last August.
Initially, they were not available.. Fair enough.
Then in November, I was given a date of 16 December 2016 for removing the existing meters and replace them with "Smart? Meters".
Whilst the swap out happened, the new meters were left non-operational and not actually commissioned either..
Failed appointments after failed appointments, and here we are at the end of June with a commissioned Gas Meter, not a commissioned Electricity Meter, and no Room Display Unit (which as a disabled amputee with a heart condition was the initial appeal for the Smart Meters, as my meters are in the basement and I cannot get down there to read them to see how much Gas and Electricity I am using..)
I have finally had to resort to the ombudsman, and just wondered if this was a common issue with edf or utility companies in general..??
I look forward to hearing other people's experiences..