Hi , I was billed for electric and they did not provide gas , I requested DUEL FUEL, and they never provided it, the main concern is that they have billed me at the address I was due to move into only the sale fell through so I deem not liable at all ?? It is showing on my credit files as a default, spoke to them on numerous occasions to get it removed they say they will, objections sent to each CRA, they state Scottish Power never respond

Hi All Is there a representative from Scottish power on cag ? Andy

Hi, are there any official reresenration from Scottish Power on CAG ? Regards A Glover

Many thanks will do

Blue badge holders are allowed, no PCN has been received, only after making a call to the council did they tell me yes one should have been inside a sealed envelope in a plastic cover ? I am in a bit of a panick now as 14 days are up on 5th July . I took photos of my badge clearly displayed when I got back to my car Any further help would be most appreciated

Thank you Michael, they have stated there was a ticket in the open envelope, blue badge was displyed too

Hi dx Yes it does, I also rang them and they confirmed their was a ticket issued in the open envelope.... My Blue Badge was most definately on show too AG

Hi Team I have been issued a parking ticket whilst being parked on a council car park, visiting the council, clearly displaying a valid disabled badge My probleb is, i have had to find out from parking as to the fine as it was an unsealed,non bagged envelope put under my windscreen wiper with NO contents Where do I stand and what is my next move ? Regards Andy

Hi CAG I hope you can offer me some advice .... I rented a property out to tenants only put it in the hands of an sent to look after the obvious, after 9 months I have terminated my contract with the agents, 3 months prior to the initial 12 months as it has become an unworkable relationship between me and the agent and more to the fact the tenant has requested numerous issues to be re citified, not all internal issues, only finance issues which has led into my guaranteed rent not ever being paid on time , no explanation why etc and me carrring out minor issues with the property. Now because I have cancelled early they are threatening me with court action for an outstanding months rental , they have communicated this via e mail . Never once, even though they say/state they have written to me regarding the tenants issues and communications to them, not one has ever been received??? The agents have only ever communicated via e mail and , at their own admission, to an incorrect e mail address. How do I prevent this going to court ? What CPR do I require to get the full file for phone conversations, all edged letters e mails etc as it is quite clear from my tenants they have not done their job satisfactory Regards AG

There was NO ticket issued at all ? Just a hand written piece of paper stating I have been reported, frantically trying to find it and the details of my visit to the said business ie the local paper, misplaced due to house move, surely the court can contact the paper direct to confirm this ??

Sorry for the delay in replying, had letters from Gladstone solicitors, rang them on numerous occasions, brick wall, it was sent to court, I responded, court replied no further action unless DE LTD want to proceeded, they have and their solicitors say no mediation ? Got to get a response to Northampton by Apri 2 .

I recently parked on a piece of land for the purpose of visiting the local newspaper for a meeting with the Advertising manager , only a quick visit as he was off sick. Parked in the customer section after 7 mins returned to my vehicle, disabled badge showing also, sign clearly stars for customers only, to be blocked in by an abusive white van man who started shouting at for illegal parking and under the wiper blade was a hand written note telling me I have been issued with a ticket ?? No ticket? Now they have taken me to court ?? Is this legal ? Do they have to produce photographic evidence or is a scribbled note from a pad sufficient? I have a copy of the said ticket but their solicitors are not interested... Help please , anyone ? Thanx

Hi I do not have a tennants agreement for where I reside as I am a live in carer for a person with late stage MS. I own nothing in the property but my clothes , a tablet and mobile phone . My allowance gets transferred to pay my rent and I receive ESA. Given the above and the fact and i pay the council an agreed amount , never faltered, they say that as I did not respond to an update of circumstances letter , sent in Nov 2014, they transferred it to Rossendales. Although all council tax and benefit comms are sent to my current address it transpires from a phone call made yesterday that it was sent to the address I rent out. There is a RM re direction in place but apparently this communication can not be re directed ? Contacted the tennants and they have no recollection of any such mail , catch 22 there I suppose. What do I do ? Any help would be gratefully received AG

Can you point me in the right direction BankFodder please

Not sure how to post direct to forums ? Will look now Thank you

Hi Each Can someone help me a council tax matter in which rossendales have delivered 2 letters to my land lady's house for a council tax debt , of which a payment as agreed with the council , and paid to them monthly via SO ? The council will not speak to me about it at all even having been to visit personally on 3 occasions. The property in question is a property I rent out, they have been given my original copies of tenancy agreements, they have subsequently mislaid them ? I am panicking like hell now, what advice can any CAG member offer please Kind regards AG

Hi pdblmn This is surreal, they did the same to me although I have a mobile contract with them have done for 8 years (previously Orange) never defaulted, and I got turned down 2 months ago when I moved house, I too was never offered that option, I then went to Talk Talk, explained what ha happened , They said they also credfit cheque m, only should that fail I could pay for exactly what you want, in advance for the 12 month contract which worked out cheaper than paying monthly, and considerably cheaper than EE and only a 12 month contract not 18...Surprise I passed their credit check the same day EE said NO Try them, they were super efficient with my account, up and running with the phone line swithed on and the BB reciever in place within 5 working days... Good luck

Hi Rebel They have given my bank their internal reference account number for authorisation and my bank keep stating to me it is up to EE to send the correct information, EE state that the details they have sent to the bank are correct ?? It is getting me down as I cant get involved, in the meantime I have to pay by debit card at a cost to myself of £3:50 per month as is is not by DD Grrrrrrrrrr !!! They will still charge me the same if I set a S/O up to pay my monthly agreement up as I have no way of incurring any additional costs due to the excellent package I have AG

PS: Any advice on how to start a thread off in a specific forum would be helpful, the above should be in Retail I think ? AG

Hello Is there any direct representetive on here from EE ? I have a continuing issue with mthe billing and reception aspect with my contract AG

Hi Each I have been unemployed for over 18 months due to health , cardio, mental , epilepsy and a series of leg operations, number 4 due soon. I have been kicked out of my old home with my fiance due to a domestic and i have an anti social order against me for 5 years, this case is still due to be re heard... I have had to move back into my own mortgaged property that used to be rented out, no monies from the government for anything ie CT or \Mortgage interest, and tax paid I have moved in today no furniture no bes pots pans cutlery or any luxury apart from utilities, i receive ESA and am after advice on how my chances are on gaing a loan and how best to word it, i have the application ??? Is there anyone who could advise please, also I am currently on a non weight earing cast and require a zimmer to get around, cant get anything out of my old property as there is an order served on me to communicate or visit my ex and her home Help Please ??? Anybody Thanks in advance AG

Scottish Power I thought this matter had been resolved but now a DCA is chasing me for a bill which was an error on SP behalf, fed up of telephoning SP to resolve not ven special delivery letters containg copies of a nillbalance on an old account seems to have been ignored , this is now showing on my credit file as a default... I want someone dedicated to sorting this matter out NOW please

CSQ debt collectors.... Ignore

Hi Caggers Can anyone point me in the right direction with the following problem ??? 1: Took out a new contract with EE - June 5th 2013 for 24 months 2: New handset kept freezing and was inoperable August , took it to EE they sent it for repair, would not issue a temp phone without a £100 deposit 3: Phone returned 7 WEEKS later 4:I Took it away and they said it was fine now and blamed the manufacturer for the fault. 5: 2 days later not only was the phone still freezing etc but was even worse in as much as you could not be heard when making a call, so it went back again 6: After 3 more weeks i collected it this morning to be told it was water damaged ????? possibly due to the change in the climate etc, yes this is exactly what I was told, people were dumbfounded by the assistances remark How do I go about resolving this matter ? I am now in a contract costing £36 per month for a phone that does not work AND has never come into contact with water AT ALL Any advise would be really helpful and if there are ant EE or Samsung representives I would be grateful for a response Cheers Andy

I am in exactly the same situation. Any help anyone ?