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About benloyal

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  1. Many thanks will fire off a claim to their CEO by recorded del and post any developments. Thanx again
  2. Thank you for all the replies and pointing out the way forward can Cups please indicate the correct address for Phoenix, they seem to have a few
  3. Thanx unfortunately Next were not very forthcoming sending a copy of insurance but with no company heading and from the answers here can only assume unless there is a difference of opinion Phoenix are the underwriters and this is what I was hoping to confirm
  4. Hi there, I'm new to posting but have been for a considerable time following this matter and have to hand it to the originator for persistence. I tried for months writing to Next attempting to get back PPI without success. Finally wrote to ombudsman hoping to glean from them who the underwriters or group was responsible. They were about as useful as a ashtray on a motorbike obviously never read my letter thoroughly and asked me to supply that info!!! Eventually with no other road to go down and unlike cups was forced to give up. My position was quite clear and u
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