Yes thank you:-)

I hope I can sort something I have never worried about anything so much in my life before.

I would appreciate it if you could I only have a few day's to find a suitable solution before action is taken.

WRT135 - CAG [#9270632]‏ I will be free between the hours of 9:00 and 1:00. Cheers

Yeah lol, still nothing.

OK I have sent a contact request using the provided link, however I have had no email response with a reference number. I'm not sure what you can do for me all, I want to do is set up an affordable payment plan. Thanks to everyone so far for the help and information hopefully I will receive the email in due course with the ref number.

Would someone be able to help me construct a letter to fit my request, I am not very good at things like this and rather than ignore the problem I would like to take steps to help remedy it. Any help would be much appreciated.

To cut a long story short I took a couple of contracts out with Vodaphone during the summer of last year, unfortunately a little while after I lost my job and basically all hope. I have since been ignoring phone calls and letter's demanding payment and so forth. I have just today received a letter from Bryan Carter Solicitors demanding payment in full be made to Fredrickson within the next 14 days or the account will be referred to Bryan Carter to litigate me. The amount they are requesting is actually £100 more than the initial debt and should proceedings be issued I will incur court and solicitor fees. I am in no financial position to clear the whole amount as am in receipt of JSA but I would like to take steps to start paying the debt back. From what I have read I should not contact the DCA via telephone but only in writing. What steps can anyone recommend so I can get this mess sorted.