Hi thank you for your advice,i had raised a complaint to a David Nicholls i got a response from the director who replied that he could not uphold ,my complaint ,so i responded to him with detailed incidents with the bailiff and my neighbours and residents,ask him to re- investigate which the company director has confirmed he will do so.
no one has any idea how am having to face residents everytime i step out of my house ,enquiring and questioning why the bailiff from mobile money is discussing my personnel details and exhibiting copies of my photo ID ,bailiff has made me look like a criminal.i just want the whole issue to be dealt in an amicable manner,not only thatthe bailiff also advised me of how the london branch manager does not follow the company procedure and the tactics that are used are illegal,and still they carry on bullying victimise and harrass vulnerable customers,i just hope the director is honest enough to see that wrong has been done to me and others if there is someone else. thank you i will update you once i have a response.