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matman85315

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  1. Thanks for your reply. I won't have to do that as I no longer have the card. just not sure what to do next
  2. Hi I would like some help with what to do next with a letter that I got from Vanquis Bank. I sent a letter to them to re-claim mis-sold PPI & got back this letter in reply. I refer to recent communication regarding the possible mis-sale of PPI or Repayment Opition Plan. We do not offer PPI against any of our credit card products. We do however offer Repayment Opition Plan. I can confirm that the ROP was discussed following approval of your account. The script used by our Rep clearly describes the features, benefits & cost of the plan. It would have been on that call that you agreed to having the product added to your account. The info was included in the T&C's which came with the card &the charge for the plan has also been itemised on each monthly statement that you recived since. If you do not agree with any item on your statment, you must notify us of the reason for tour dispute without delay. Therefore, the charges which have been applied to your monthly statments since the ROP was accepted by you have been correctly applied & as such I am unable to meet your request for reimbursement. The letter then goes on to say that if I require any clarification I can call them or write to them. It also says that if I remaim dissatisfied I am entitled to contact the FOS. The is signed by a Antony Wilsenham Customer Relations Manager. Sorry that this is a long post on here. Shaun.
  3. Thank you Steve for the address. Is there a smpile template letter that I can use to send to the companies that I wish to claim back mis-sold ppi's Shaun.
  4. Ok that's not a problem at all. Enjoy youe time in Rome. Shaun.
  5. Hi I saw that you sent your PPI claim to Barclaycard for your Providian card, could you tell me address you used as I wish to reclaim my own PPI on the Providian that I had.
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