I bought a microwave oven from ebay auction. As the seller originally offered 'collect in person' but she agreed courier pick up which was arranged by buyer but requested extra fee for packaging material. So I arranged the courier 'Yodo' from the website of 'parcel 2 go'.
The oven arrived with door frame cracked, glass turntable broken, one of the stands broken and the door unopened. I believed that it was handled very roughly and carelessly as the door frame was not easily broken. The seller rejected the return and ebay agreed with the seller. The courier rejected to compensate as they