Thanks for the responses so far, I have had a quick read of the sticky threads.... and it would look like my first task is to send off a subject access request to the Egg & HSBC. Might also try and dig out a credit report to see what other store cards / credit cards / loans I have forgotten about. I'm already getting excited....!!

Hi! Wow - so much information and sticky topics I don't know where to start! I am looking at claiming back PPI charged on my old loans and credit cards. All are now cleared with some dating back to early 2000's. I know that I have had at least 5 personal loans with HSBC & probably 3/4 with Egg (And a Egg credit card). Unfortunately I don't have the paperwork relating to these. Now where do I start?! Some of the stickies are a few years old - is this info still upto date? All help gratefully received! Thanks