re sailor sam i know that my father carried out the repair under his own initiative which worries me, but he could not make contact with the warranty co, & he needed the car as he's dissabled, thanks to all for the addvice.

Hi i'm posting this for my dissabled father i really hope someone can help me on this matter has my father as given up trying!!. My father bought a 07 vw passat from the local garage & they sold him 12months warranty for the vehicle, within 3months of purchasing the car there was a fault with the accelerator pedal. He rang the garage to report the fault & they said to phone the warranty company which he did on more than a dozen occasions but could never get through to them , so he went back to the garage & ask to speak the manager a few times but the manager was never available, being dissabled he needed the car so he took it to a VW dealer & they went through the small print on the warranty & the problem was covered the VW dealer wrote a letter stating this & carried out the work costing £900. My father went on a consumers programme on the radio they looked into it for him & said the warranty company had gone bankrupt before the policy was sold to him hense thats why he could never make contact with them, & the radio said he's not the only person thats having the same problem with the warranty company. He went back to the garage that sold him the car & they said they are not interested. So if anyone could give me some addvice i would be grateful.

Hi i'm posting this for my dissabled father i really hope someone can help me on this matter has my father as given up trying!!. My father bought a 07 vw passat from the local garage & they sold him 12months warranty for the vehicle, within 3months of purchasing the car there was a fault with the accelerator pedal. He rang the garage to report the fault & they said to phone the warranty company which he did on more than a dozen occasions but could never get through to them , so he went back to the garage & ask to speak the manager a few times but the manager was never available, any way being dissabled he needed the car so he took it to a VW dealer & they went through the small print on the warranty & the problem was covered the VW dealer wrote a letter stating this & carried out the work costing £900. My father went on a consumers programme on the radio they looked into it for him & said the warranty company had gone bankrupt before the policy was sold to him hense thats why he could never make contact with them, & the radio said he's not the only person thats having the same problem with the warranty company. He went back to the garage that sold him the car & they said they are not interested. So if anyone could give me some addvice i would be grateful.