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Ray Thomas

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  1. Thanks oddjobbob. Yep, it is a pretty good car, and I don't really want to start threatening to take the car back. I'll look into that ESP thing. It's a citroen, and funnily enough somebody at work mentioned that. I think some of the models have an ESP button - mine doesn't but I'll explore! I'll report back with what happens! Cheers!
  2. Really appreciate some advise with this. Bought an 8 year old car 3 days ago from a dealer 50 miles away. Driving home, I realised the cruise control did not function. Although I had taken it for a test drive, it was not really possible to test the cruise. I contacted the dealer who suggested disconnecting the battery (I have yet to try this, as I know this can cause other problems if not done with care.) & one or two other suggestions which were too involved for me to attempt. The day after, I discovered an intermittent problem with the central locking - one door would sometimes not lock. I phoned the dealer once again. He was a little blunt, and suggested that no such problem was present when he sold the car to me. Anyway, after a little discussing, and as I live some distance away, it was agreed for me to take the car to an independent garage for them to determine the problem. £20 to do this. After I had done this the dealer contacted me to say a mechanic he knew was certain it would be wiring or a solenoid. He said he would send me a salvaged solenoid for my garage to fit. I asked my garage to contact the dealer regarding labour costs for fitting the solenoid. They said they would quote £40. A little later my garage informed me that the dealer was refusing to pay for any labour costs. The figure of £40 was not mentioned, so it was not a case of him being unhappy with the quote. This probably means the dealer will be equally unhelpful with the faulty cruise control, should the battery fix not work. I do have a warranty on the vehicle (£25 excess), but am I correct in thinking that having had the vehicle only a few days, any problem is considered as being present on the vehicle at the time of purchase, thus invalidating the warranty? I must admit to being surprised by his stance, given I think I could return the car for the reasons of: a) Non-working cruise control (this was mentioned as a feature in the advertising) b) Faulty central locking, (not being fit for purpose?) I like the car, and don't really want to return it, but would have expected a little more financial co-operation from the dealer. Any suggestions where I go from here and what my options are? Thanks.
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