i put a ppi claim in sept 2011, received offer letter on december 9th. the letter stated my current loan account would reflect payment within 21 days but i am still waiting for it. i have wrote several letters and emails and also got my local mp involved who has also wrote to them. the only reply i have had was a computer generated email which was no help whatsoever.
i have wrote to my local branch manager where i originally took out my loan and given him one months notice that as of 1st march i will no longer be paying my loan as they owe me more than i owe them.
am i within my right