I can't get my scanner to work! Sorry! What sort of thing should I be looking for in the fine print?

I can try! but not til this evening, so check back later tonight. thanks for your help!!

oops! sorry, yes agreement!!

I took the loan out in 2006, but it's a student loan, so I didn't have to pay anything until now according to the terms of the agreement. I was notified in 2008 that Sallie Mae was closing up in the UK and this new company would be handling the debt. I emailed them and they told me they were only servicing the debt, and they hadn't bought it. I did a CCA and they did provide me with a copy of my credit report.

really? that's just crazy! especially when you think about how much stress it causes individuals in their daily life, but it's just numbers on a spreadsheet for these lenders and collection agencies. In my case, what would you recommend? Asking for the T&Cs? Or an SAR?

Hi cerberusalert - thanks for your reply. Nothing in the T&C about legal jurisdiction, just that it is compliant with the Consumer Credit Act 1974 (but this was when Sallie Mae was still operating in the UK). But why would any bank/collection agency buy debt that they could not collect? I'm wondering if that is why the collection agency now has offices registered in the UK – so that it can collect legally because otherwise it would not be enforceable? Such a tangled web! Thanks!

Hi 42man – the mystery deepens. The company as it seems to call itself is Total Credit Financial Services UK Limited, which you previously posted details of on this thread. But its email address is salliemaeUK [at] totalcrediting.com. And on the web, its website is called Total Credit Recovery Limited (the same logo is on its correspondence), which is based in Canada. Hilariously, its correspondence has the return address of TCFS (UK) Limited, PO Box 5738 Inverness IV1 1SY, yet all the envelopes have Canadian postmarks on them. And the paper is American-sized, not A4. I looked up the UK address and it is the home of Eagle Consulting “your outsourced accounts department”, as its website says. TCFS also as a registered office in London because it received a copy of my CCA there, but the reply and copy of credit agreement came via Canada. Thanks!

Hi 42man - thanks for your reply. I'm unclear what is to be gained with an SAR. Could I use that to find out what personal information Total Crediting hold about me? The CCA I understand and did, but what can a SAR do? And no, no notice of assignment – just a letter explaining that the debt was no longer being serviced by Sallie Mae UK. But certainly nothing couched in terms of ‘notice of assignment’. In fact, the letter only has my name, but no signature of anyone, no account number and no date! Thanks!

Hi there - I know the last post on this thread was 2009, but I'm just wondering what posters and readers did about their Sallie Mae UK loans. Are you paying? If not, has a CCJ been issued against you? Mine is now due, and I actually rang Sallie Mae in the US and both people I spoke to had to look up Sallie Mae UK on the internet – they had never heard of it! I probably need to speak to people at a higher level, rather than US account managers. But still, it doesn't inspire confidence. I also did a CCA as advised by these threads and it would appear that Total Crediting have my agreement – they did post it to me – but what I'm trying to figure out is if the debt is being serviced (what Total Crediting claim) or if it has been re-sold. If it's been re-sold, do we have the right to a new credit agreement? Because what Total Crediting want me to pay, and what my original contract with SMUK varies by about £2,500. The whole thing makes me angry. I took a loan out with one company – and yet it folds and the debt is passed to another that isn't based here (it's run out of Canada though it has registered with the OFT in the UK as well). I can't believe we have to honour our agreements, but yet these lenders can just pass our debt around to any old bank or collection agency. Do we as consumers have any rights in regard to this? Any and all advice, or your own personal experiences would be very welcome indeed. C