I'm a keyholder and friend to an elderly gentleman.
He took out a loan with Lloyds bank some years ago to purchase a mobility scooter for his disabled wife.
She was repaying the loan from her disability income.
A few years later, she had to replace the scooter and he got out another loan which consolidated his previous loan.
She since died two years ago,
he got another loan out to pay for her funeral (which consolidated his previous loan).
He is finding it difficult paying this loan off,
he had a meeting with a Lloyds staffmember,
who advised him to take out another loan to consolidate his previous loan and pay off his overdraft.
The gentleman in question is 86, and is constantly short of money
- to the extent that he is survivng on Pot Noodles and fig rolls!
My view is that Lloyds bank is acting recklessly and immorally, given that my friend is 86 and on a very severe budget.
I would appreciate any advice anyone can give.
He is extremely loyal to Lloyds bank
- never a good thing, to be honest, especially in his case!
Hope I posted this in the correct forum - if not, hopefully a mod can move it?