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van_block

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About van_block

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  1. Guys,Sorry for the delay. I called them to complain about the increase and how they don't state tha the price on the website or over the phone doesn't include vat and that they don't tell you that either oly i the welcome letter. at first they said they couldn't do anything about it but i said to them that i wasn't accepting it and was going to take legal action if they didn't reduce my contract to what i thought it was supposed to be - £29 not £35 with VAT added. After 3 weeks and 3 different phone calls, I was told that my contract would be £29 for the remainder of the contract (1 year) a
  2. Conniff, Here is the part in the Three terms and conditions which states that we are unable to cancel without a cancellation charge. They are saying they are increasing their prices due to inflation and to cover their business costs. Even with what they have put in the terms and conditions, would myself as a customer be able to cancel without a charge by citing the UTCCR rules and regulations? The thing I'm most worried about as I've said is being blacklisted as I think that I may require a loan in the coming years for a house and a car. I'm planning on doing what you said and writing
  3. Thanks Coniff, They have said previously that I would have to pay the amount that is left to run on the contract which would be more than £300 and I think that is unreasonable. So, by paying my last bill by cheque then you don't think they will make me pay back the remainder of my bill? To my knowledge, my credit rating should be pretty good as I haven't ever defaulted on a payment and so the only thing that worries me is that they make it bad however, they would issue me a summons if I threatened them?
  4. Hi, I received an email from Three last night telling me that they are increasing my monthly price by 3.6% in accordance with inflation. I wasn't happy with Three at the best of times however, they said in the email that as this price increase goes hand in hand with inflation then no one can cancel their contract as it says in their terms and conditions. When I took the contract out, I was of the understanding that it was £30 a month however, it turns out that that's excluding VAT so I actually pay £35 but that was not ever mentioned to me nor does it make that clear when purchasing the p
  5. Hi, I received an email from Three last night telling me that they are increasing my monthly price by 3.6% in accordance with inflation. I wasn't happy with Three at the best of times however, they said in the email that as this price increase goes hand in hand with inflation then no one can cancel their contract as it says in their terms and conditions. When I took the contract out, I was of the understanding that it was £30 a month however, it turns out that that's excluding VAT so I actually pay £35 but that was not ever mentioned to me nor does it make that clear when purchasing the
  6. I am just wondering if anyone knows whether or not overpayments made by SAAS qualify as being statute barred after 5 years? At the beginning of this academic year they tried not to give me my bursary as they said they had overpaid £1491 me back in academic year 2004-05. At first I couldn't remember and I challenged the payment. After thinking about it I realised that that had been the case however, I was under the impression that it had been agreed to add the overpayment onto my total outstanding loan amount. SAAS are now saying to me that they found an email
  7. I had never even heard of that. Have read up on it a bit and I think the debt was acknowledged according to what SAAS told me last year in early 2006 so those 6 years have almost lapsed. I only became aware of it again when I applied for my student loan again this year. I was of the understanding that the amount was getting added on to my total loan repayment however, SAAS say that I have to start repaying it when I graduate this June. I haven't actually called them back yet to discuss the doubt I have over the cheque that I supposedly collected. Do you think I have a case with this Limit
  8. Hi, I'm just wondering if anyone can give me some advice. A couple of months ago I was told by the Students Awards Agency for Scotland that I owed them £1491 as they overpaid me supposedly. One of the payments was supposedly a cheque given to me after I'd withdrawn from the university (of which I have no recollection as I never returned to the university following my withdrawal) and the other was a direct BACS payment. I was dubious with regards to the cheque that I "collected" and wanted to find out for sure if that was actually the case as it was in 2004.
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