I bought a Panasonic Washing Machine in Nov 2010 from John Lewis. In OCT 2011 the washing machine went wrong. After several attempts by Panasonics cowbows JTM, the machine is still not woking correctly. John Lewis say its nothing to do with them its Panasonic. Panasonic claim the problem is with JTM and JTM say Panasonic. Can anyone help with how to proceed. Can I take legal action against all 3 and claim consequential losses and damages. There have so far been 11 repair attempts! The machine works for a couple of hours and then fails again! Any help appreciated.