Hey guys\ladies hope you could tell me were stand i bough a £1500 sofa off scs 21 months ago and the base of the sofa were the cusions are on (under the cusions were u sit) have rips in the material were the wooden structure of the frame is coming through this is all over the sofa, this is just from day to day use so there is no support at all and couresing it to be very uncomfitable. please help guys scs are just saying cant help because its past its one year warranty................ as you can tell im not very good with emails or spelling and the legal stuff any thing to help thanks dan xx thanks for the help been reading alot throught this and looks good for me thanks again xx Hello my names daniel please can some one please help me write a formal complaint letter to scs iv have been trying for a few days but, i cant seem to get it to pack a punch i have read SOGA and read my rights and the sofas not fit for purpose and doesnt seem to be made of gd quility or this would not have happened also scs have discontinued my sofa witch shows how gd it really was this is my problemthanks. i bough a £1500 sofa off scs 21 months ago and the base of the sofa were the cusions are on (under the cusions were u sit) have rips in the material were the wooden structure of the frame is coming through (the frame of the sofa caused the rips) this is all over the sofa, this is just from day to day use so there is no support at all and couresing it to be very uncomfitable. please help guys scs are just saying cant help because its past its one year warranty................ as you can tell im not very good with emails or spelling and the legal stuff any thing to help thanks dan xx Thanks people and help a letter template anything x