I went shopping to Zara (Covent Garden/ London) on 12. Jan. 2012. After buying two pairs of shoes, I wanted to try a jacket on and that was when I placed my bag on the floor next to me. While I was busy trying it on and looking at myself in the mirror, the bag was gone.
I asked employees for help and they looked around but after a few minutes, the only answer I got was, "Sorry, it's gone. There is nothing we can do." I asked to see CCTV to find out what happened but a lady answered that there was no CCTV. Since I was in such a shock and all I could think of was blocking all credit/debit