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Everything posted by purple_rain

  1. He said he's received a bill from EE who have gone into administration and are probably taking a while to final bill former customers. I don't understand why you take issue with me saying to find out liability period as it's not been stated at all. I said if he doesn't get the info in time to set up pp to stop it affecting him, as he hadn't said it wasn't in his name. I didn't say that was the first thing to do.
  2. Surely if someone passes away they can become liable for the supply at the property.
  3. How is it irrelevant? I didn't know the debt wasn't in his name until he replied. He advised his mother had passed away, which could mean liability has been passed to him. I gave advice regarding a bill he said he received.
  4. I never said pay the DCA because OP could well contact the administrator/EE to set up a payment plan. Obviously, he said the debt isn't in his name, but just saying if it were, not making payment arrangements could impact their credit as that would be an outstanding debt on his credit file.
  5. Right, but delaying payment could impact your credit rating and if you default then that won't be remedied until you start paying it and even then it could take several years to wipe. If the debt isn't in OPs name then no probs but I would rather start paying to hold the collections process until he gets all the info.
  6. Hello, Sorry to hear about your mum and the circumstances. Have they produced an actual statement where they have advised you when the billing period started and ended and also the rates that were used during that time? If they haven't, advise them you will require this before any payments are made. If they have already, I would suggest, comparing the dates to the paper work you have and seeing if it coincides. They say you have 21 days. If you don't have a correct bill or you are disputing anything on the final bill they have
  7. If you're on a pre payment meter you can call up if you can't top up. There's something that should be offered called discretionary credit. Obviously, this can be limited i.e. they can only help you x number of times. They will ask when you can top up next and if you haven't topped up between the last time they helped you and the next time you call they may not help.
  8. I don't think it's been mentioned yet, but for those who struggle with debt on their utilities or have had troubles with their energy bills, be weary because if you have a smart meter and your account escalates, your meter mode can be changed remotely. Instead of having to obtain a warrant of entry or a warrant to physically change your meter, they would no longer have to do that. Also, if you're used to having estimated bills, be careful you might get caught out because there's usually a billing suspension for 6- 8 weeks after installation.
  9. Thank you. I was hoping you would reply. I wouldn't ask for more compensation normally but this local council has messed up so much. I felt forced to move out of my mum's and I was her full time carer. I think this has caused her to decline even quicker because of the lack of facilities that the council were able to put in place afterwards. I wouldn't have moved out if I felt someone was listening but various attempts at email and phone showed me that no one was ever going to listen and it was never going to be resolved until I move out. I just think the process has been unfair on
  10. The latest one? Yes, my mum isn't the sole owner. The property is jointly owned with my ex step dad but he doesn't live there.
  11. I had been living there since December 2015. I moved in to take care of her as she has Alzheimer's. She had refused care from the council initially and then when she did want someone it took the council a yr to find an agency. I moved out earlier this yr because frankly I got a bit worried about it all.
  12. Hello everyone, Sorry it's taken this long to update you. I have been back and forth with the local council. They had sent me numerous bills and every time, I responded via email to say, "I don't live there, I am not liable due to the legislation in place." By chance I was speaking on the local radio about caring issues with my mother and I got to put my question to the local council leader and then his assistant's details were passed onto me and I contacted him last week as a last resort and explained I couldn't get anyone to listen to what I ha
  13. I asked the owner of the driving school for the policy after what the instructor told me because I didn't think it sounded right given that learner drivers have instructors there for a reason. The instructor should be in control of the vehicle but yes the instructor told me and none of what I said was a lie. No I don't know the student but the instructor was adamant the student should have paid. Primarily, I wanted to know if I could potentially in a similar position. Maybe you don't feel I was within my right to leave a review but as far as I know this is wh
  14. I left a review on google. I don't know how to link a specific review and I thought I had linked the review section. Like I said, I haven't reviewed him anywhere else. I only have irate text messages from him regarding these reviews. He said he's getting them removed. Not sure if he can.
  15. It's the only place I have complained or written a review on. I have text messages from him but that's about it.
  16. It's on Google: https://www.google.com/search?q=drive+2+us&oq=drive&aqs=chrome.1.69i60j69i59j69i57j35i39j69i60.1963j0j7&client=ms-android-huawei-rev1&sourceid=chrome-mobile&ie=UTF-8#lkt=LocalPoiReviews&trex=m_t:lcl_akp,rc_f:,rc_ludocids:6897259646563151152,rc_q:Drive2us.com,ru_q:Drive2us.com https://www.google.com/search?client=ms-android-huawei-rev1&sxsrf=ACYBGNQR6W_F3rla3CiaToz759DIT_306Q%3A1574711629605&ei=TTHcXZbJJMicgQbptoj4DQ&q=drive+2+us+bristol&oq=drive+2+us+&gs_l=mobile-gws-wiz-serp.1.2.35i39j35i112i39j0l4j0i22i30.384
  17. I've posted the reviews and responses above, so you can decide if it's based on fact.
  18. I will name and shame but I need to know the legal standing in terms of leaving a review. He's been texting me all day with insulting personal comments. Calling me a stroppy teenager. I work, I care, I haven't verbally attacked him. Not sure why he thinks I'm a stroppy teenager. He had almost a month to respond with the information I asked for. I don't understand how companies can behave like this.
  19. Hello everyone, I left a review for a driving school and they're threatening me with legal action based on the fact that it's defamatory. I contacted the school owner regarding this and they said eventually they responded. They said they'd email me the policy. They haven't. I said I was leaving a review in regards to my experience i.e. I think my instructor is unethical, I didn't feel comfortable and they were slow to respond to queries. Happy to provide a link or copy the review and response in here. He's since said I've wi
  20. Hi Stu, Thank you for your reply. Yes, I have been given excellent advice so far, but South Glos so far have been very unresponsive- I still haven't heard back from the email I sent. I do have POA for my mother; does that make a difference in terms of naming me as the person accountable for the bill? As far as I can remember- given that this is a good 9 months ago now. I filled in an SMI form and a change of circumstances form. I filled in a form as they requested to put the council tax in my name and then one to apply for a discount on top of th
  21. Before we become the Republic of South Glos and apparently have our own set of laws and even maybe moving to speaking our own language, where can I find someone like you in my area to speak to them, because it seems like they won't take any notice of me.
  22. I am at a complete loss. I don't know who to speak to or email. It's totally and completely absurd to me that someone who works there in that department is unaware of the existence and content of the legislation that underpins what they work with. I don't even know what to say anymore. I just don't want that bill in my name of it's not meant to be and I don't think that's a lot to ask.
  23. Hi everyone, I'm still trying to resolve this issue. I tried emailing the local council and I haven't had a response, because of their back log. I tried calling today and they're giving me the same answer. They've said that my mum is SMI so she can no longer be liable for the bill and therefore it cannot be in her name. She can only be listed as one of the people who loves there. They've asked me to fill in a form as a residential carer to get more of a discount, but insist that the bill be in my name because I'm the only other person who lives
  24. They've asked for £280 by end of March for last year's bill and then another £160 by 1st April, which is the first installment for the forthcoming year. Sorry if I seem like I'm not really with it. I was in a&e til 3am this morning, so a bit sleep deprived.
  25. They told me it had all been lumped into together, so I thought whatever they had sent me included the upcoming year, since they only just sent the paperwork out. They've given me 25% off and that's it. I can't pay and they take forever to sort anything out, so I can't imagine it'll be resolved by the end of the month. They want it by 1st April this year, so if I don't pay will they not take action straight away?
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