This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 08 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

******************* WON ********************** Just been told that Martin received his cheque this morning for the full amount of nearly £4900. I will badger him to donate at least something to this site as although he has not used it, I have been on doing so on his behalf. Thanks for the help everyone. Steve P.S. - I will fill in the Survey. P.P.S. - Would a MOD kindly move this thread to the Winning section.

Just a quick update. My brother received a letter from the court (on Friday, I think) ORDERING NatWest to supply the answer to our 'Request for More Information' by 21st February. Things could be looking up........ Will keep you posted.

Joe90, Firstly, put all this thought of losing out of your head. The banks DO NOT want to divulge their charging regime. Just imagine the landslide it would cause and every NatWest would probably get all of it's branch windows kicked in by other banks .... Just sit tight. If you have not done so already, you will very likely receive their defence along with a request for further information. There are templates in the stickys to deal with this stage. Just DO NOT WORRY. It is a waiting game and you will just have ride out all the crap they throw at you before the cheque arrives. Take a look at some of the other posts to give yourself a little more confidence. Make sure you read the FAQ's and follow the guidence of this site. You will not go wrong! Good luck Steve

OK Westy, Many thanks for that. I just didn't want to go jumping in with both feet. I guess we just wait. Steve

Hi Lawino, check out the following: http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html or http://www.consumeractiongroup.co.uk/forum/general/53570-new-strategy-allocation-questionaires.html?highlight=allocation+question Read all thoroughly. Good luck Steve

Westy, Thank you for replying. They received the documents last Friday, but today seems to be the first time they have looked at them. I gave seven days (adequate for an organisation their size, I would have thought?) - time is up tomorrow. Do you think I should hold off asking the court to either order them to disclose information asked for or find for me (my brother)? After all, the court ordered me to comply with their CPR18 request. When I do write to them, any advice on the wording? nwhessian Yes, draft order sent with AQ. Just waiting now. Thanks again for all advice. Steve

Hi Looby, Initiate the MCOL and take it from there. Have you read through the FAQ's on this site? You will be much better off by following the tried and trusted methods used by thousands successfully to date. Complete the spreadsheet to give you the figures you need for the MCOL claim, copy and adapt the wording for the MCOL claim form and take it from there. As you have already noticed, all the banks try every trick in the book to hold things up and to put people off of claiming. Have your own timescale and stick to it. Good luck and keep us informed. Steve

*** Bump *** I hope you don't mind me bumping, but does anybody have an answer to post #18 in this thread. Help much appreciated. Steve

Hi JeniL, Thanks for the support. I would just like to get the Court to agree that they have to release information on their charges, or pay what they owe. Put up or shut up type of thing. Once I have confirmation from one of the big boys re my last post, the letter will be on it's way to the Court. Answers anyone ?? ;-)