My sister went into phones4u on Saturday to upgrade her phone and extend her contract. She came back with an iphone3gs on a £30pm contract.
This is a 2 and a half year old phone, she doesn't have a mac, itunes, ipad or even a PC.
Surely this isn't the right 'phone4her' and having just got a samsung galaxy s2 (£28.50pm) myself which is 4x as powerful, nearly 3x better camera etc. I'm planning to take her in to the store on tuesday and ask for an exchange.
From reading up I can see she's not entitled to a refund but are they likely to turn around and say 'tough cheese