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About Franceslouise13

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  1. Somebody from Vodafone called me. He said that he will get in contact with quality assurance again to look into it, as it is still incorrect. He asked that I sent a e-mail of what my credit report with Vodafone currently looks likes. When I send the e-mail to the e-mail address he gave me I get a failure notice? Informed him that I am using this forum he said he would be in contact with Lee when Lee see this.
  2. Yeah, When I send the e-mail to vodafone (usng the link) I should receive a ref no. via e-mail as confirmation that the e-mail has been sent???? Is that correct? Sorry to be a pain Fran
  3. A little update. Still no confirmation e-mail from Vodafone, I have now sent two e-mails? I also checked my credit report as Vodafone said it had been corrected. So the default has been lifted and it does state its settled. But the arranged payment dates are incorrect?? Does anybody know, when I check my credit report, does it effect my credit score? Thank you x Fran
  4. OOOOPPPPS jut read back what I have wrote a few mistakes sorry! Thank you very much e-mail sent I will post the code as soon as I receive the e-mail. Thanks again Fran
  5. I had a contract with Vodafone back in 2009, I did missed two payments mid 2009 and therefore I was dealing with this with Vodafone. I had made payments to Vodafone as requested. My phone was cut off when I was told it would not be and I was continually told different things but different members of the customer support team. I HAD made payments to Vodafone as asked, and then a letter from the debut collectors arrived?????? I called Vodafone and they told me it had already been passed over and they could do nothing about it. Even though I had made payments when we had arranged. Therefore
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