Have recently joined this site due to Wescot ignoring my request for futher information on an alledged outstanding debt to lloyds TSB. After getting the usual we will investigate and stop all actions letter (which they didn't do) and continued to chase through other parties. I got a letter from Nelsons offering a 50% discount I sent an email to Wescot contact us telling them they were in breach under the CPUTR, they have now replied by email, (rather quicker than the previous 10 months before) with the following:
Thank you for your recent communication.
In order for us to continue with your enquiry please confirm your last address including date of vacation and your date of birth.
The above details are required as a response was not received when contacting you at the original address on the account. We therefore require confirmation that you resided at the original billing address before we are able to disclose any further details. This is purely for security purposes and to prevent a breach of Data Protection.
Our offices are open from Monday-Friday 8.00am to 9.00pm, Saturday 8.00am to 4.00pm our contact number is 01482 590500
We look forward to hearing from you within the next 14 days."
What do I do next?
Thanks for any advice you are able to provide.