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Lorraine101

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About Lorraine101

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  1. Hey just come across this problem which is almost 80% similar to the problem I have obtaining my mother's lease for her council tax support and housing rent benefit claims which I will post about shortly however I am really interested in what the update is/or what the outcome was to this problem? Thanks
  2. 1st SAR letter typed to Platform hoping to see if account charges, early settlement and MEAF charges were paid so that I can start my 1st claim to be refunded
  3. Hey determinator, I get your logic especially as I've said in my post should I add company names and brief details onto the signature part so that its on each individual post and I also asked if I should post a brief history on the summary part of my profile but alas no one has responded to my questions I've decided its probably best for me to add to my profile signature all the details listed per company and in two columns (1 for my issues and 1 for my mothers issues) and at the start of each thread a brief history detailing the personal situation past and current. Really appreciat
  4. Leaving my mums 5 month old puppy, Millie, a Maltese Terrier, at the vets to be spade, the nurse went through the permissions list, asking if I wanted to allow them to cut her toe nails, to which I said 'no' and did I want her returned with a neck collar, to which I said 'no'. When my mum collected Millie, she was 'horrified' to see that her female parts were not the only thing the vet had removed! The vet had cut off all her facial hair up to her forehead including her eyelashes and also cutting off her under chin beard hair! My mother immediately complained to the nurse and 2
  5. Thanks guys....I can see that many users use the signature section of their profile to provide brief information by individually listing the companies they need help with including their account debt details and brief info that they need help and advice for and even list if they have been successful getting refunded so I'm thinking that is probably the best place for me to list my issues in 2 columns as I've 2 peoples accounts to deal with and maybe use a separate font colour per column and then maybe I should write a brief summary too? I won't list on here. Is the CAG toolbar only a
  6. Excellent citizenB, thanks I've added the star for dx. I think its important to give kudos to the help I am receiving.
  7. Thank you so much for that information. Have to say Britannia is looking good seeing as the mortgage was settled in Nov 2004. I tried to leave my comment on your account but it keeps saying that I can't??? I've got a headache.
  8. hey guys, spent ages typing a reply with loads of information and the finger slipped and I lost it!!! I'd already checked the sites on the links you supplied citizenB and I didn't send SAR letters to the addresses listed on the sites as the site says 'contact details for those who have a current Platform mortgage' and because this was settled in 2004 I wasn't sure these addresses would be correct?
  9. citizenB this post is ONLY about the Capital One Visa debt that I have limited information for. For instance I don't know if it was sold to Robinson Way or if they are part of Capital One as on their letters it says Robinson Way (ex Capital One) Ltd but the information from Horwich Farrelly Solicitors letters on behalf of their client Robinson Way of the same address state the CCJ was awarded to Robinson Way (assignees of Capital One) Ltd in Feb 2009. The other issues with Santander and the secured 2nd charge loan my mother had will be put on separate posts but not today as I'm tired
  10. Hello. I've been reading many posts about reclaiming charges/fees/interest added/mortgage exit admin fees from mortgage lenders including accounts that were settled some time ago so I thought I would send a SAR request for this mortgage account which was settled early switching to a remortgage with another lender. The only details I have are; the account number, the settlement figure paid (I do not know if MEAF or if early repayment charges were included in the settlement paid) and the date it was paid. I do not know the date the mortgage began. I can not find any address for Pl
  11. Wow thanks for the instructions, its really helpful as I too have an issue with an old CapOne visa debt but the case is more serious than this one and I will post it on a separate thread eventually. Spreadsheets, well that word frightens me as I haven't used one of those in over 20 years! I haven't used the library yet so I hope its easy to do the spreadsheet or I'll be crying out for more help
  12. Hello fkofilee, thanks for coming back to me so quickly, I'm new to the laptop and hope I added quote correctly, forgive me for any mistakes. This unique situation is just the 1st of many, some similar, some totally different, some belong to me and some to my mother. I really need to add a page to my profile or where ever I can detailing all the background information so that all the users trying to help and advice me can read up and understand how we are where we are, can you tell me if this is possible as it would take forever to add the background on each individual post? Back to
  13. thanks everyone for the tips. Thought I'd searched plenty of posts before posting my first question and Daniella has made me realise that none of the firms names are in the post title although I think I tagged it with all the firms names, hopefully the site team will redirect it to the right place (not this post as I read this thread is for new users to introduce themselves, which is what I did). It certainly is a huge site and I must admit I was rather lost knowing which forum to put my questions on? I will read on. I would like to put a brief overview of all the accounts and issues I ha
  14. Hey there, yes I change the provided temporary password straight away... just now was my 3rd login attempt and I made certain that I checked every letter, digit, symbol as I entered them? It's peculiar and typical of my luck right now but on a positive note I have been able to post my first question,
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