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Red313

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  1. Many thanks locutus. Good info. I still maintain that there is no mention of having to give notice for a contract ending in the vodafone T&C's. Perhaps Lee could point out to me exactly where this is mentioned. I spoke to vodafone customer services at length about this and eventually the customer service guy had to agree with me - no mention of this obligation anywhere in the T&C's. He actually advised me no action would be necessary on my part - my contract will end and my service disconnected (as it should) on 25th Jan. I will cancel my DD and destroy the sim on that date. £20 says I'll get another bill in feb.
  2. And surely minimum term means as I said above, I'm obliged under the contract to pay a minimum of 24 months. I dispute the fact that I have to 'opt out' of this roll over charging when I never opted in in the first place. In my case I would have to contact vodafone on Christmas day to cancel a contract that is due to end anyway on jan 25th. If I forget or am unable to do this I will be charged for another month. I still can't see anything in the T&C's about this.
  3. I've signed a two year contract, an agreement for two years and no longer. Of course if I want to leave before that two years is up then 30 days notice and payment of the remaining TWO YEARS worth of charges would be due. All I'm saying is, why should I have to cancel something that is a fixed length and has a natural conclusion? At the end of two years I'd expect my phone service to end unless I'd told them I'd like it to continue. I will cancel my direct debit on the last day of my contract and cease using my phone. Still can't see any mention of being charged by vodafone beyond the two year long contract I'd agreed to enter with them. My obligation is to pay 24 x the monthly charge and not a penny more.
  4. Please could you show me exactly where in my 2 year vodafone mobile contract it states that it will keep rolling on month by month until I give notice of termination. I signed a two year contract for services provided by vodafone for two years, no longer. I entirely dispute that I am required to give exactly 30 days notice to vodafone to say that the two years I've signed up for is coming to an end and I no longer require their services. A contract is an agreement between two parties for a set length of time.
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