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neilloffhagen

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About neilloffhagen

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  1. This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  3. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  4. This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support their. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  5. Hi, I'm hoping this is the correct forum to post this. If not please forgive and can someone move it to the correct one? The other week, on Friday evening, I went on-line and transferred £350 from my Abbey account to my HSBC account. Doing this as I realised that my HSBC account would exceed the agreed over-draught and didn't want to go through the claiming bit again (having successfully claimed back just over £1000 from then about s yet back). However the money did not reach the HSBC account till the following Wednesday. I called up both banks to inquire why it took so long
  6. Don't give up - complain!! They must have other copies of the leaflet from the date you got yours. They prpobably changed the text becasue they were getting too many claims I'd put it all in a letter and if you have the time hand deliver it to your branch, asking for a receipt, or send it recorded delivery, saying the terms you read mentioned £50.00 cash back and you want it. It would help if you still hand the leaflet but it shouldn't stop you. You could also threaten them with the small claims court, but that might be a bit exessive for £50.00, but you could report it to the local pape
  7. Below is a rather long letter to the AA/British Gas loan regarding cancellation and rrefund of PPI costs. Was wondering if anyone would be kind enough to comment on it? Also, can I claim for unsolicited telesales calls, as already had asked them twice not to make such calls? Thanks, Neil.
  8. Don't get too comfortable - most banks are all the same - out to make money - did you see Panorama last Sunday? They all want your money to make more money and not just a reasonable profit, whic I'm sure we all recogniose they need to do, but not the unreasonable amounts they make from people already in difficulties.
  9. In the first letter you say: It may seem a small thing and I must admit to still being a bit confused by the difference, the charges are not illegal, but they are unlawful. Neil.
  10. I've not been around for while or would have replied sooner. My wife and I have a joint account with the HSBC, which either of us can sign for. I signed all the letters and put the claim in my name only and it was all successful.
  11. I offer my congradulations as well. Having just been paid a claim by the HSBC I'll now be starting one for the Abbey. Don't think it will be too large an amount, but hey, it all adds up. Thanks for your inspiration. Neil.
  12. I sent mine to the manager of my local branch. Got his name from the telephone customer service line. If you are calling the service line remember youdon't have to use the 0870 number, but use http://www.saynoto0870.co.uk/ to find the geographic number. Neil.
  13. neilloffhagen

    Tonight

    I also missed it and would be grateful for a chance to view it. As already mentioined, I too contacted ITV by email and they replied saying they had no plans for repeating it. Maybe if enough attention is given they will schedule a repeat? Neil.
  14. I sent all mine to my local branch. Neil.
  15. Q1: I'm just a "man in the street" so can I act for/with my friend.? Yes, if she signs a letter giving you authority to act on her behalf. I expect it would need specfic woding and there I'm afraid I can't help you. Q2: Her account is over 25 years old, ie was opened before 1995 when it was the Midland Bank, will this cause any "special problems" to her action? Age of account is no problem. I opened my Midland acount in 1974 and have still been able to succesfully claim for the past 6 years. Going back further is another step. Q3: She is likely to end up homeless as a result o
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