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mizunderstood

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  1. Thank you. I managed to contact my daughter's dad who gave me an advance on next week's maintenance so I'm not quite destitute as yet lol. Forgive my ignorance, but is the number of my local office the number I got on my letter telling me of my JSA award or would that be the JCP? Hoping I can call on Tuesday and have it sorted the same day as I cannot afford to miss college as any absences mean my bursary payments, which are still being processed, will be set back again.
  2. Hi there. I last signed on on Tuesday and ended my claim as I started a college course on Wednesday. Regular advisor was on holiday, so someone different dealt with me and told me to sign the declaration that I was signing off and that I would get my last payment today (Friday). I was at college from 8 this morning til 6pm tonight so didn't have time to check the bank until I was going to do my weekly shop an hour and a half ago and no money has been paid into my account. I'm guessing it's just an error, but I am a single parent, not in receipt of student funding as yet (Job Centre delayed my application by failing to fill out the form required by Finance Department in the college) and literally have nothing apart from Child Benefit which is not due until next week (I receive it monthly) and a £58 Child Tax Credit payment from Tuesday which has all but disappeared towards travel costs and food for my daughter and I. I am not aware of any sanctions. I did have to get a crisis loan for the amount of £100 about 6 weeks ago and haven't had any money taken back from my JSA, is it possible they have cancelled my last payment to cover this? If this was the case, then I should still have had at least £35 and an explanation...can they do this? I'm in Scotland and realise it is too late to call anywhere tonight, but will I get a hold of anyone from JC via telephone over the weekend? Monday is a bank holiday also, so do I need to wait until Tuesday? So stressed!
  3. Thank you for your reply. I'm bewildered, I just assumed it was routine as I've never claimed Jobseekers before, but when someone told me it looked like a fraud investigation, I assumed the worst and felt sick. The letter has a section for "Things I will need to see" and it's just a list of various proof of identification with instructions to bring one item. I moved address about a month before I made the claim, so my drivers license is still listed as my old address (my parents own the house and live there) and my passport has my maiden name on. I haven't got a utility bill, as such, but do have a letter from energy company addressed to me...would this be ok? I'm signing off in a fortnight anyway, which my advisor knows about...wondering if maybe they think I'm not actively seeking work? But I fill in my diary religiously and look for jobs every day. Thanks again :0)
  4. Hi there, I received a letter from the Customer Compliance Section at Job Centre Plus today headed "Invitation to office interview" it goes on to say they need to see me in order to discuss the benefit they are currently paying me because a "query" has arisen and that "where there is doubt about whether conditions for entitlement are met" they can suspend my payments. The interview is scheduled for Tuesday and, quite frankly, I'm terrified as I have no idea what this could be about and I depend on that money to put food on the table for my daughter, not to mention I have a school uniform to buy this week. To give you some background, I have been claiming Jobseekers Allowance since 10th July when I split with my partner. I had to get a crisis loan the week after applying for jobseekers as I couldn't get in touch with my partner to discuss maintenance etc and no-one in my family could help me any more financially as I had already borrowed from them the previous week after my partner left, assuming we would smooth things over. I eventually applied for benefit after hearing through the grapevine he was seeing someone else near where he works, but he hasn't confirmed this. I am now receiving £50 per week maintenance from my ex, finally having made contact with him. I am also now receiving Housing and Council Tax Benefit. On my last signing day, Tuesday past, I informed my advisor that I had been accepted for a college course and would be signing off from Jobseekers on my next signing day as I would begin my college course the following day. I did stress, however, that I was still actively looking for work as I did not qualify for student funding and need a part time job to help pay the bills. There was some confusion with my Housing and Council Tax benefit as my ex's name was still on the tenency agreement etc and I am still using my married name...I hadn't realised that I should have informed the council of his leaving but when I received a letter asking for his income details to work out benefit entitlement, I went to the council offices, informed them he no longer lived here and had my benefit instated and backdated to the date of my claim. I applied for Housing and Council Tax benefit along with my Jobseekers claim. I only actually moved into the council tenency at the beginning of June after several years of living with my parents, so wasn't familiar with their rules about who lives here etc. I think the stress of trying to live as a family in the home of another family (my teenage brothers lived there also) is what contributed to our breakup to be fair, but that's a whole other issue. I have given the Job Centre my ex's phone number and work details, I don't know his address as he is vague with me about where he is staying leading me to believe he is living with someone as a couple, but I am unsure as he will not tell me and we only see eachother for the sake of our daughter. He has stayed over in my home with our daughter twice since we split, as he had holidays from his job and wanted to take our daughter out for the day, so I stayed over at my mothers house. I'm so confused because a friend told me this looks like a benefit fraud investigation, which I don't understand. I'm upset and feel sick as now I do not know what to expect from the interview. I have never been on benefits, apart from when my daughter was small and my husband and I were apart for a year, meaning I was a single parent and claimed tax credits whilst working, so don't understand all the terminology etc. I just knew that I was entitled to benefits whilst I wasn't working and a single parent, so had to claim for my daughters sake. Now I seem to be having my benefit stopped because they have a query that I need to wait until Tuesday to find out about! My benefit should be paid on Friday and I was relying on it to buy my daughters school uniform. Now I will have to borrow yet more money from my parents, possibly claim another crisis loan and basically spiral into debt and give up my college course if I am unable to get there. I also didn't realise I was entitled to claim Child Tax credits along with Jobseekers, only discovered this when I read something on the forums, so applied a week or so ago and have still yet to hear from them. As you can imagine, money is tight and I feel so hopeless. Any advice or information on what this interview could be about and whether they will suspend my benefit due on Friday until the meeting on Tuesday would be appreciated as no-one in my family received benefits or has any experience of this. Thanks for your time.
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