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About martini682

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  1. Dear all, I am looking for some advice in regards to British Gas. When I moved into my current property, the previous account holders put my husbands name on the account, rather than starting a new account. This meant that we ended up being on a business tariff rather than domestic, and there was an outstanding amount to be paid from the previous bill. To say I am cross is an understatement! we went through the whole rigmarole of changing the account to British Gas Domestic (as we were told they couldn't re-assess our bill to domestic rates unless we joined the
  2. Hiya, I paid by credit card and ideally I'd like it replaced!
  3. Hi all, I had a mattress delivered on Thursday by Arrow XL which I bought from a company on Amazon. It was already three days late (another story!) and I was waiting outside for them with my children in the car ready to take them to school as I'd been waiting nearly fifteen minutes for them to arrive after a call saying they would be five minutes! They put the mattress in the hallway and I left to take my children to school as they were now late! However, once I returned home and had time to inspect the mattress it was in an awful state! The double layered protective plastic was filthy a
  4. I have been told it is down to customer loyalty, but obviously me paying an amount by standing order every week for the last 5 years isn't loyalty....
  5. Do agree with Silverfox in regards to the fact that it may have been better to have forfeited the return postage and have it delivered. If the seller then refused delivery, that too, would have been on record. Sometimes you have to lose a little to gain a lot
  6. Hi there, I am no expert in these matters and I am sure you will get concrete advice from other Caggers, but my initial instinct is not to panic! By the sounds of it the seller is the one in the wrong for selling an item not fit for purpose and then ignoring any communications. Make sure your friend has all the correspondence relating to it as proof in case it is needed. Good luck with it! Martini
  7. Dear caggers I have just been going through my electricity bill and it works out that I am paying more per kWh used because I do not pay by DD! I pay a weekly amount by standing order and generally am in credit by bill time. I am confused and annoyed that this is the case and wondered if anyone knew if there is anything I can do about it? Weekly payments are better for me as it means I can keep all my finances in check but feel I am being penalised for this! Thanks in advance Martini
  8. As an SEN teaching assistant myself, what you have said has appalled me! The school has a duty of care to both staff and students, no matter what their status within in the school is! Every incident should be logged, whether injury occurred or not. That is part of the course within school environments (or indeed any 'care setting'). Not only does it provide evidence of the child's behaviour patterns it also provides evidence and safeguarding for staff. I would urge your wife to read the schools policies, which should be kept in folders in the staff room or office or on the schools intranet. Th
  9. Hello caggers, I received a letter yesterday from Arrow Global stating that I owe them over £2800 from a credit card I took out with BOS in 2002. This was defaulted in Aug 2005 following advice from CAB due to unreasonable demands from BOS despite CAB writing to them with my financial statement. Arrow are claiming they bought the debt in 2006 (when I was still at the address the CC was in) but this is the first I've heard from them! I am just checking that considering it is now Sept 2013 and I have made no payment or acknowledged the debt in 8 years, tha
  10. Hi all, Have checked my credit report and no new entries that I can see though they are having technical difficulties at the moment so will check again tomorrow! Martini xx
  11. Thank you Broken Arrow!! Christmas will definitely be happier now Happy Christmas to one and all xx
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