Does it make a difference if it is a digital signature? I assume in court it would have to be proven? I would hope it would be their job to prove my accusation wrong? Thanks!

They are charges to be taken out of the deposit. The Landlord has removed a few from the report and requested the remaining from the deposit. Thanks

At our last student rental property, the landlord used a third party inventory clerk to carry out a check in and check out. My issue with the report is that when they did the check out, they wrote notes on a scrap of paper. When they took they keys I was asked to sign on an iPad - for what I thought was to say I had given the keys back. They then went to their office and typed up a full report including charges. Here is the problem - the page I signed now appears at the back of the report, stating that I agree to all of the issues and charges marked in the report!! You see my point - I didn't sign the report, they added that page to the end after writing it. Is there anywhere I can complain to about this as if it isn't illegal then it is very bad practice. Is there an ombudsman that could look into it? Thanks!

Hi all, thank you for your reply. It is correct that we have all contributed to the DPS scheme that we are in. However, we kept the same scheme and it was not updated. Hence when I try to repay the deposit it gives me the option to repay it to the previous and not the current tennent. For clairty I am one of the tennents and the tennency has now ended. This problem has only arisen now as we are currently disputing the charges and it has only been noticed. The DPS have informed me that it is the LL responisibility to keep the deposit up to date, which clearly he has not. This is also written in their terms and conditions. This really is a last resort and nobody wants to sh*ft their LL as it is alot of effort and has an unpredictable outcome and I am not of the nature to go around suing people! However, the LL is currently taking advantage of our naivety (as it is our first student let) and trying to charge us for silly things. Hence I wish to use this DPS issue to enforce our case. I am afraid I do not know whether it is an assured tennency, all I know is that we have our deposits through the Deposit Protection Scheme and aside from that it is a standard student contract. Is there an easy way to find out? Sorry for my lack of knowledge! Thanks

Hi mariner, yes the previous T received their deposit back. The new T paid the deposit by cheque, but as previously mentioned, his details were not changed on the DPS system. Does this count as his deposit not being in the DPS scheme or maybe that he wouldn't have been sent an email regarding it - hence he was not told the details within 14 days?

Posted in a new thread - my bad!

Hello. We have a deposit with the Deposit Protection Scheme and are students. We have now reached the end of our tenancy and I have noticed a problem. At the beginning of out tenancy one of the tenants dropped out. They were replaced with another tenant, who paid the landlord his deposit and signed the new contract. Here is the problem, logging onto the DPS to view the deposit I have noticed that the previous and not the new tenant is listed. I have contacted the DPS and they have said it is the landlords responsibility to change the details. My questions are: 1) Can I still distribute the deposit to the new tenant despite the previous one being listed? (My guess is I can only send the money to the previous tenants listed address). 2) Would I be potentially able to sue as the landlord has not his part by updating the scheme. Maybe on the basis that (I think - need to confirm) the new tenant wasn't given any information regarding the DPS (as his details weren't added to the scheme). Any help much appreciated!

Hello. We have a deposit with the Deposit Protection Scheme and are students. We have now reached the end of our tenancy and I have noticed a problem. At the beginning of out tenancy one of the tenants dropped out. They were replaced with another tenant, who paid the landlord his deposit and signed the new contract. Here is the problem, logging onto the DPS to view the deposit I have noticed that the previous and not the new tenant is listed. I have contacted the DPS and they have said it is the landlords responsibility to change the details. My questions are: 1) Can I still distribute the deposit to the new tenant despite the previous one being listed? (My guess is I can only send the money to the previous tenants listed address). 2) Would I be potentially able to sue as the landlord has not his part by updating the scheme. Maybe on the basis that (I think - need to confirm) the new tenant wasn't given any information regarding the DPS (as his details weren't added to the scheme). Any help much appreciated!