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Malteaser

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  1. I have now found out that the insurers have paid the claim made by the other party, but that there was never any liability accepted on my behalf - thanks to the insurers solicitors. However, the insurers appear to have logged the claim as afault claim in teh national claims database, thus meaning I have a problem when getting insurance. Feels like a bizzarre situation and one that leaves me wondering what i need to do next!!
  2. I'm ghoing to call them tomorrow. Really annoyed that they didn't tell me. i suspect that they thought the cheaper option was to settle rather than defend the claim - that's cheaper for them, but not for me. Surely I pay them to act in my interests and not their own!
  3. Just wondered if i hasd any recourse on this issue. In December 2009 someone drove into the back of my car. They claimed (falsely) that I rolled back into them. There was no damage to my car at all, however the other party claimed that there was damage to her car and also claimed for personal injury. Clearly since it wasn't my falult I disputed the claim and completed a witness statement with a risk assessor. My insurer's solicitors proceeded with my defence and I have the papers that say they were defending the case. Since around June last year I have heard nothing from the insurance company or their solicitors. I renewed my policy in July last year with my current broker and had protected no claims so there was no issue with renewal with my existing broker. I am now in the process of getting insurance again for a new car this time and I have discovered via another broker that the national claims database has recorded that I have a fault claim!! I have concluded that either the insurers solicitors lost the case or that the insurers agreed a settlement. in either case, surely they have to tell me that they did this? I would never have agreed to a settlement, since I maintain it's not my fault. Can anyone help advise me what my next steps should be?
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