Jump to content

whydidibother

Registered Users

Change your profile picture
  • Posts

    1
  • Joined

  • Last visited

Reputation

1 Neutral
  1. Hi i have just found out that a hotel we were booked to go to is now being demolished, we canceled in march and lost our depoist due to unforsean health problems,( the hotel was known to be being demolished at this time, i found media articals about it in feb 2011) we canceled in march 2011 after the shop we booked it with kept telling us to wait to cancel. we booked for augest 2011 and the hotel was due to be pulled down in april 2011, and is at this time being torn down, to be replaced by a bigger better hotel. the shop never told us anything. also when we booked (this was before flights could be booked) we were told that if the fights came to more then 2 % higher then we could cancel with out losing the deposit. they kept telling us to wait untill theses details were relessed to cancel. when they were relessed they still kept the despoit, stating it had to be 10% for us to cancel anyway. i am very angry and p'd off. and also i only just recieved cancelation paper work last week! Do you think due to the fact it was known that the hotel was due to be demolished that i should have been able to keep my deposit, as there was not going to be a hotel to go to anyway? and we had no way of knowing that my partnars mechine would not work over there ( we only found this out in late 2010 when we took a trip to marocco, well after we booked the other hol) we had insurance but the shop said that it was due to a illness which was already known about so we could not claim, he had only just recived his mechine before we went to marocco, and did not have it at time off booking other hol, (this was for our honeymoon and it was a package hol with there worldwide booking, also we tried to change to another more suitable place, but there was not the dates we had booked with the hol, and we had to pay a change which was more then the deposit we were going to lose so we decided to cancel as it was cheaper in the long run and book with someone else and somewhere we knew the mechine would work.
×
×
  • Create New...