Hi everyone, I wondered whether anyone had complaint to Ombudsman Services Property before and had been treated in an unfair manner by the investigating officer? I for once had a complaint which was resolved by this Ombudsman. Although it was eventually resolved, it took a while since the investigating officer (i feel tempted to name and shame here) dragged her feet until the Lead Ombudsman had to intervene. I complained about this officer, but no response until today and it has been three months now. I suspect they simply brushed my complaint about this ape under the carpet. I wrote to the people in the complaint procedure such as the Director of Corporate Service and Independent Assessor, but to no avail. Does anyone know how I can take this further? Ta muchly