I have already sent the prelim letters, can I merge them for the LBA letter?

I sent 2 seperate letters, 1 for each account.

In in total they are less than 5,000. The reason I ask is that Barclays have only sent 1 reply letter, so I wonder if they are putting them together, or the 2nd letter is in the post.

I have recieved a response to my prelim, in less than 4 days, they say the usual stuff, ie sorry you have cause to complain etc. They state that they will have an answer by 20/09/06. However the 14 days is up 5/09/06. I intend to go ahead with the LBA letter on the 5th. After all, they don't give me the right to set my own deadlines when they want their money!!!! All so am I right in thinking that because I have 2 accounts with them I am persuing the money they took in 2 separate claims. Maria

Hi, I have recieved my statements after a short wait and a very rude letter from Monument, stating that I could have avoided late payment fees etc etc. They state I agreed to pay the extra charges at the start of the contract!! The charges are £24.00 a throw for late payment, over the limit and returned DD. On one statement they have charged me for all 3. HO HO, they are having a laugh. I am still going to send the prelim letter, even if they don't think they owe me anything. Thanks to this great website, I would never have tried this before, will keep you posted.

Thank you

My statements show that each month I paid O/D fee, which is OK, and interest, fine, but each time I went over my limit, for whatever reason, I was charged £20.00, should I be claiming for this?

Yes, I wonder if it is, as the statements show that I was charged an overdraft fee, which is reasonable, then interest, and ontop of that I am charged £20.00 a throw for unauthorised OD fee, that can't be right can it?

Hi, I am in the same boat, your question and the answers are very helpful, can I claim for unauthorised overdraft fees?

Hi, all, I have my statements and will be sending the pre-lim letter tomorrow, will keep you all posted. Fingers crossed Maria

Thanks, that is encouraging

Has anyone had there bank account closed by Barclays following a successful claim? As a precaution I have opened another account, just in case, but I was wonder how common is it that you have to change banks. Thanks Maria

Hi, thanks for such a great info website, it is great being able to stand up for our rights with help and support. I have just recieved 6 years worth of Barclays statements, with my £10.00 returned, very quick they were too. I am a bit confused about exactly what charges I am claiming back, but here goes, looks like I'm in for a long night. Any tips would be welcome Regards Maria