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Linius

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  1. I have a similar situation where I did not get delivery of the BT eqpt. until the day BT said the service was online; (It took two weeks to be delivered which they said was the time allowed to cancel the order) I was not able to set up for 4 days as it was a bank holiday and the phone line was intermittent so after the bank holiday I phoned them and contacted them online (mobile phone) to cancel within the two weeks allowed (Consumer Rights) When it got to the Ombudsman they ruled for BT saying they did not take Consumer Rights into consideration... So I have been left with £670 as a defaulted
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