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"graham knox"

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About "graham knox"

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  1. Bought my wife an Acer laptop from TESCO'S for her xmas just over 5 months ago. Very pleased within that time. Last week she opened the screen up and turned on. On doing this, the screen was very dark could not see any of the icons. Phoned Tesco's and their Electrical helpline directed us to Acer, they then arranged for UPS to deliver the parcel to themselves to what we thought would be to repair it as it was still under warranty. All seemed okay until Acer called two days later/confirmed with an e-mail that they said the screen was damaged by ourselves and was thus not covered
  2. Bought my wife an Acer laptop from TESCO'S for her xmas just over 5 months ago. Very pleased within that time. Last week she opened the screen up and turned on. On doing this, the screen was very dark could not see any of the icons. Phoned Tesco's and their Electrical helpline directed us to Acer, they then arranged for UPS to deliver the parcel to themselves to what we thought would be to repair it as it was still under warranty. All seemed okay until Acer called two days later/confirmed with an e-mail that they said the screen was damaged by ourselves and was thus not covered
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