Hi chaps, Bought a car from a local car dealer in January 2011. On the date of the sale the sales man said the car had a full service history and spare key which he would pass on to me when he received it from previous owner (a doctor as he pointed out several times) and I, probably naively, thought nothing of it and said fine as I needed the car that weekend to start a new job. After three months of chasing, phoning 2-3 times a week for this history and trying to contact the previous owner through the log book details I have not seen one shred of history or spare key. This surely will have an adverse effect on the value of the car when I come to sell it as it has covered nearly 80,000 miles and a full history would surely make a difference to its value. Not only this, if I knew there was no service history I would never have purchased a high mileage car, previous careful lady doctor owner or not! As 3 months have past and I have exhausted all avenues I was wondering whether I have grounds to ask for a full refund, for mis-selling the car and all the aggravation and hassle I have gone through to retrieve the service history and spare key? Finally, how would I pursue this? Trading standards? Thanks in advance for any help/advice.