ravynmad
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I could really use some advice regarding eBay sellers rights. Less than a month ago I sold an item on eBay, in the add I stated the item would be sent within one working day AFTER payment had cleared. The day after the buyer bought the item she emailed demanding to know where the item was. I emailed back explaining once the payment was cleared her item would be sent. Sure enough the payment cleared and I sent the item but in this time she opened a case with eBay for non receipt of goods and wanted a refund(less than two weeks after she bought it!). Now she claims she hasnt received the goods so less than a month after purchase eBay have issued her a refund and demand payment off me saying basically the buyer has all the rights. I refused to pay as I did not clear any payment and I believe the person is lying. What can I do about this? Thanks
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