Natwest purchase protection insurance claim struck out in Financial Legal Issues Posted September 25, 2012 If you have not file your appeal on this matter and you want to appeal I think you should state in your appeal that your application was for unfair relationship under s.140B (2)(a) of the Consumer Credit Act under - CPR 7B (3.1) (5). Make sure you read the CPR 7B and you will know the reason. Although you supposed to have use a different claim form as well. In future, anyone that want to file a claim under CCA should make sure they use proper claim form. CPR 7B 2.1 2.1 A claimant must use the Consumer Credit Act procedure where he makes a claim under a provision of the Act to which paragraph 3 of this practice direction applies.