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steve1963

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About steve1963

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  1. While I was sitting there on the phone (on hold) I redid the search on go compare and the same price came up they then tried telling me Go compare wasn't a live search or accurate. Now I've had time to do some searching it appears that the internet is awash with stories of them doing to others exactly what they did to us, some people getting stung for hundreds of pounds.
  2. 'fraid not and really wish I'd done my research first. It's only 77 quid and if we never see it again I guess it's not the end of the world. I'm really just putting this out there to help others from making the same mistake as Rcib seem well known for this type of practice. I've used comparison sites many times before for insurance but will be more careful in the future.
  3. Hi, Just had our first and most definitely last encounter with Rcib. Here's the review I've left on TrustPilot for them. 'We found this shower via several comparison sites, regardless of site they were the cheapest quote and the price quoted was consistent across the board. We decided to go with them and selected the policy via Go compare, we wanted to pay the premium on a monthly basis. When we paid the deposit/ first payment a box appeared on the screen saying the payment couldn't go through and to ring them, which we did. While on the phone we checke
  4. Thank you Conniff, Will do that today, is there any section of the consumer credit act that would be relevent and useful to quote?
  5. Conniff, thank you for the input. Who am I taking to court? The dealer? He has sent the £500 cheque which is now clearing in the bank. Motonovo? What do I threaten them with? As far as we are concerned the agreement is cancelled the contract/dispute is now between them and the dealer. I just want Motonovo to get off their arses and get the issue resolved so we can move forward either with Motonovo or without them. Should Motonovo have sent us a cancellation confirmation?
  6. Thanks for the input guys. The deposit isn't my main concern with this, the cheque was paid in over a week ago now, how long until it's safe to consider it good? Can Motonovo hold the outstanding debt (£9400) against us in any way? We never signed for the vehicle or took delivery, we signed finance papers only and we cancelled this agreement within the 14 days. Although we have emailed them and spoken to them countless times on the phone we have not actually recieved anything in writing to say the contract is cancelled, should we have? If so is there any statute I can quote the
  7. Thanks for the help. Deposit was paid with a debit card. Biggest sticking point for us though is that Motonovo seem to be penalising us for their dealers misconduct. Has my other account (steve63) been deleted now?
  8. Hi, Sorry for the double post, I logged in using my old account by mistake. Mods please feel free to delete the other thread. I have an issue with Motonovo finance I'm hoping I can get some advice on. A couple of weeks ago we put a deposit down on a van with a dealer called Cars and Vans R us, we didn't actually see the van they said they were internet based only and that all their vans are pristine ex contract 1 owner, at a different depot blah blah blah, The dealer has a large presence on ebay and offer a money back guarantee if you are not happy so we felt happy to procee
  9. Hi, does anyone have any input on this? If I've put this post in the wrong place please feel free to show me the error of my ways.
  10. Sorry not sure why the post has appeared in that disjointed format.
  11. Hi, I have an issue with Motonovo finance I'm hoping I can get some advice on. A couple of weeks ago we put a deposit down on a van with a dealer called Cars and Vans R us, we didn't actually see the van they said they were internet based only that all their vans are ex contract 1 owner, and at a different depot blah blah blah, they have a large presence on ebay and offer a money back gaurantee if you are not happy we felt happy to proceed. They also arranged finance for us with Motonovo, they bought the papers to our house to sign five day
  12. Thank you, I am going to try and get to see someone for advice today.
  13. Can anyone help? Done a lot of googling but info seems to be mostly residential based.
  14. Rent is paid monthly in advance. Exclusive possession? I work in my workshop alone. Commercial lease agreement.
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