I will go back and see what they can do again. I mean the reciept says the 28 days are for items bought in error or unwanted gifts which mine are not unwanted or bought in error but rather faulty.

Well i thought that i would be eligible for something as i took them back within several months of buying them and i had the receipt along with everything else in a condition that would describe as not quite new but close to new. I did speak with Phillips who asked me a few questions then confirmed the product as having a faulty and when asked they advised taking it back to the store which i did.

So i bought a new pair of earphones from HMV last october near the end of the month. Now the end of last month they developed a fault. At first i spoke to someone via chat on the Phillips website and they confirmed my product had a fault and advised me to take them back to the retailer/store where they were purchased. Today i took the headphones back to HMV with the original box and everything else that came with them along with the receipt from when i purchased them, the man behind the counter initially offered me a new pair then accepted my offer to get a different pair and pay the difference in price byt after seeing they were 3/4 months old said they couldn't do nothing because it was out with the 28 day period and i hadn't taken out any cover so i had to spend more money and get a new pair instead. I'm wondering if there is anything i can do because i'm out of pocket having spent £15 on the headphones that broke and then spending £25+ warranty on another pair of headphones when i didn't want to. Also to add there is no physical damage to the broken headphones and i still have the box, accessories as well as receipt so it's not like i damaged them myself to get a new pair or that. Thanks for any response.