A week ago my 16 year old son and 17 year old nephew made a very silly mistake, egging each other on they went into TK Maxx and tried to steal a £26 watch, they were caught and police were called. As my son had the item on him when he tried to leave the shop got an £80 police fine and obviously the shop had the watch back. We thought that was the end. Then this morning they each received a letter from RLP asking for £188.75. It says they don't care which one of them pays the fine but it must be paid within 21 day. I tried to call but they would only speak with my son so we did not call back. Both my son and nephew attend college and have no income. I have read a few other items on the net about this. Am I right in thinking we should just ignore the letters?

Hi, I'v just had a look at the (very) small print on the back of the voucher and it does say. 5. Voucher is for a full family photography session 6. All family members, ie your complete family unit, must attend the session for the voucher to be valid - at individual studio's descretion. As I said, the lady who sold me the vouchers never told me these terms and conditions and my husband is not my childrens father nor is it even possible for him to attend we run a licensed B&B and it is against the law to leave guests alone. (we do not have staff) Also had i not told them i had a husband they would not have known...as far as my husbands children goes he has 3, one he has not seen in 6 years and the others, he only sees once or twice a year and they live in a different part of the country. so surely they should understand that our "family unit" is not that simple and allow for this?

I was approaced a few weeks before Christmas by a woman selling venture gift vouchers, i had been thinking about having a family picture took of myself and my 4 kids and i mentioned that my mum wanted a photo of all her 10 grandchildren, so she perked up with "well we are offering 2 vouchers for £35, each voucher entitles you to an hour photo session and a one free print" i thought this was a great deal and bought right away. From boxing day till new years day we had one of my husbands children staying with us, we only see a few times a year as they live far away so we thought it would be nice to have a picture of all 5 kids. i rang venture to arrange a session naming all 5 kids. Unfortunately my youngest boy and myself came down with a nast flu and we had to cancel. My mum, my sisters, my brother, my self and 10 kids went to a different studio last week (i don't live near my family) it was a lovely day and went well. Then i came home and rearranged my own session for this coming sunday. Today the photographer called me just to "introduce herself" she asked if she could confirm the names of my 5 kids at which point i informed her that one of the kids was not mine and he would not be attending..the responce i got has shocked and insulted me! She told me that my husband and his kids MUST attend to validate the voucher, it is a FULL FAMILY voucher. I told her that his kids live far away and we don't see them, i told her that he is not the father to my kids so i just want myself and MY children, they said this is not possible! We have a complicated family, having seperate children and this is a very common situation in 2011! how can i be turned away for having a different kind of family..are they allowed to do this? I paid for a voucher and at the time told the woman that it was myself and my kids..she never told me that i had to take my whole family! Also yes their prices are astronomical for £95 you get a 7x5 print they go all the way up to £3500...If you want 10 images on a memory stick you have to fork out £600

ever since they took away the ability to leave negative feedback for non paying bidders it happens all the time...7 of the last 10 listings of mine have ended in non payment..most no contact at all!

I would like some advice on how to deal with an unusual situation, i don't know what to do. I was approaced a few weeks before Christmas by a woman selling venture gift vouchers, i had been thinking about having a family picture took of myself and my 4 kids and i mentioned that my mum wanted a photo of all her 10 grandchildren, so she perked up with "well we are offering 2 vouchers for £35, each voucher entitles you to an hour photo session and a one free print" i thought this was a great deal and bought right away. From boxing day till new years day we had one of my husbands children staying with us, we only see a few times a year as they live far away so we thought it would be nice to have a picture of all 5 kids. i rang venture to arrange a session naming all 5 kids. Unfortunately my youngest boy and myself came down with a nasty flu and we had to cancel. My mum, my sisters, my brother, my self and 10 kids went to a different studio last week (i don't live near my family) it was a lovely day and went well. Then i came home and rearranged my own session for this coming sunday. Today the photographer called me just to "introduce herself" she asked if she could confirm the names of my 5 kids at which point i informed her that one of the kids was not mine and he would not be attending..the responce i got has shocked and insulted me! She told me that my husband and his kids MUST attend to validate the voucher, it is a FULL FAMILY voucher. I told her that his kids live far away and we don't see them, i told her that he is not the father to my kids so i just want myself and MY children, they said this is not possible! she said he does not have to be in the pictures just present and i explained that we have a business to run and no staff! It was never going to be him coming when i first called and had i not mentioned one child not being mine they would not have even known that i had a husband! We have a complicated family, having seperate children and this is a very common situation in 2011! how can i be turned away for having a different kind of family..are they allowed to do this? I paid for a voucher and at the time told the woman that it was myself and my kids..she never told me that i had to take my whole family!

I also have a horror story! But it's very different and i don't know what to do. I was approaced a few weeks before Christmas by a woman selling venture gift vouchers, i had been thinking about having a family picture took of myself and my 4 kids and i mentioned that my mum wanted a photo of all her 10 grandchildren, so she perked up with "well we are offering 2 vouchers for £35, each voucher entitles you to an hour photo session and a one free print" i thought this was a great deal and bought right away. From boxing day till new years day we had one of my husbands children staying with us, we only see a few times a year as they live far away so we thought it would be nice to have a picture of all 5 kids. i rang venture to arrange a session naming all 5 kids. Unfortunately my youngest boy and myself came down with a nast flu and we had to cancel. My mum, my sisters, my brother, my self and 10 kids went to a different studio last week (i don't live near my family) it was a lovely day and went well. Then i came home and rearranged my own session for this coming sunday. Today the photographer called me just to "introduce herself" she asked if she could confirm the names of my 5 kids at which point i informed her that one of the kids was not mine and he would not be attending..the responce i got has shocked and insulted me! She told me that my husband and his kids MUST attend to validate the voucher, it is a FULL FAMILY voucher. I told her that his kids live far away and we don't see them, i told her that he is not the father to my kids so i just want myself and MY children, they said this is not possible! We have a complicated family, having seperate children and this is a very common situation in 2011! how can i be turned away for having a different kind of family..are they allowed to do this? I paid for a voucher and at the time told the woman that it was myself and my kids..she never told me that i had to take my whole family!