Jump to content


Registered Users

Change your profile picture
  • Content Count

  • Joined

  • Last visited

Community Reputation

1 Neutral

About iMacThere4iAm

  • Rank
    Basic Account Holder
  1. Last November I obtained a MAC code from Virgin (ADSL) and tried to migrate to BT. BT initially told me that the MAC code from Virgin was invalid, so I called Virgin and obtained a new one over the phone. With that, BT successfully completed the migration and started providing my phone and broadband services. Virgin have not stopped taking money from me by Direct Debit each month. I called to query this and they deny ever having issued the second, valid MAC code. This is due to their policy against keeping records of phone conversations - I learnt my lesson and now only communicate by ema
  2. If Virgin have given you an opportunity to get out, take it! You might never get another chance.
  3. It's important to note that this can affect anyone, not just those switching from Virgin cable/fibre optic to another provider's regular ADSL. I'm currently fighting with Virgin over charges I recieved after migrating from Virgin phone+ADSL to BT phone+ADSL.
  • Create New...