Great advice, thank you very much, made my first payment to the council direct online! Let's see how this makes the bailiffs react! Thanks again everyone

Yes, I've phoned the bailiff directly and agreed to half the amount this month then half next month, and we've had the usual threatening letters, no removals or levy's yet. And when we spoke to the council they out right refused to deal with it as it is "out of their hands!"

my mum has just received a bunch of letters from equita about council tax debt dating back to 2008! apparently we owe them £900. we had the notice of baliffs and then when trying to deal with these ridiculous people, we were given the usual full payment BS, but the only agreement we could come to was half by 31st jan then the rest by end of feb. previously my mum had spoken to equita and arranged a payment plan, she was asked to make a payment of £75 and then they would set up a steady payment plan. instead she paid it promptly, they lost it and took some serious convincing to acknowledge it and because of this they simply refused to go back to the payment plan and go ahead with full payment and bayliff removals. reading back through this thread seems like there is definately other options but im beginning to wonder is it worth such a drawn out series of letters and calls. am i stupid to just pay it to avoid threat of further bayliffs and thugs down the phone?

i am having a similar problem, my mum has just received a bunch of letters from equita about council tax debt dating back to 2008! apparently we owe them £900. we had the notice of baliffs and then when trying to deal with these ridiculous people, we were given the usual full payment BS, but the only agreement we could come to was half by 31st jan then the rest by end of feb. previously my mum had spoken to equita and arranged a payment plan, she was asked to make a payment of £75 and then they would set up a steady payment plan. instead she paid it promptly, they lost it and took some serious convincing to acknowledge it and because of this they simply refused to go back to the payment plan and go ahead with full payment and bayliff removals. reading back through this thread seems like there is definately other options but im beginning to wonder is it worth such a drawn out series of letters and calls. am i stupid to just pay it to avoid threat of further bayliffs and thugs down the phone? any help will be much appreciated