just to give you an update.
The car has now been at Ford (it's a Ford Focus Diesel) since Thursday after Christmas. After initally clearing the faults, which involved changing a cracked intercooler pipe and a new cam shaft sensor, another fault showed up, and the car actually cut out on them on an extended test drive.
That was on Tuesday. Since then, they are trying to find the fault, which shows up as a glowplug fault. Their mechanics are at their wit's end, and they contacted their Ford technicians further up..... Up to now, we owe Ford £600,00 for what they have done up to now.
Their technicians have now come up with what they THINK it could be.........
Which is that the heating element from the glow plug has broken off and fallen into the engine, and to fix that, they would have to take the cylinder head off, which is half a days work alone and will cost a bomb already, and then they don't even know if that will fix it, as this is just what they now think is wrong with the car. That would leave me with a bill of over 1k, which I really can not afford at the moment.
They offered to put the car back together and put it in the yard, but that does not solve the problem of it not starting, and still costs £600 for a car that's not roadworthy.
I talked to Consumer Direct yesterday, and they said we would only have a comeback to the finance company (as it is a Conditional Sale Agreement) if the fault is either a manufacturers fault, or an inherent fault, but we would have to prove that..... The chief mechanic at Ford also said he has never come across anything like that in all his years, but also says he thinks that the engine had some work done on it, as all the wires are loose, and not secured as they should be... But he can't prove it, and even if he could, he can't say what was wrong with the engine at that time. We also only have a partial service history, so he says there is not much he can do then in that case.
Sorry if it's all a bit garbled, I'm just writing it down as it comes to mind, so I don't forget anything.
I really, really could need some help here with this, I just don't know what to do. If we go to a Solicitors, that will cost us another 500 quid just for them to have a look at it. And if we tell Ford to just put it together again, we still don't have a roadworthy car, as it will still not start.
Oh, and of course the car warranty people say it's not covered.
Please, please HELP thanks guys and gals
EDIT: UPDATE: Just talked to the chief mechanic, the total would cost us £2670, as they would have to fit a new cylinder head.