I have had my Barclaycard since approximately 1994 and as far as I can recall, have always paid the balance in full each month on the due date. During that time I have had Payment Protection Insurance automatically debited from my account each month.
I have been absent from work on sick leave since May 2010 and recently reduced to half pay. As finances were running tight I decided to see if I could make a claim through my Barclaycard PPI, something I have never had to do before. I phoned Barclaycard who in turn referred me to their Insurance department. I explained my predicame