Tomtubby thanks for taking a look so quickly Currently trying to call them - have been on hold for 15mins! Will let you know the outcome..... I agree about the fees, the only issue is there doesn't seem to be any regulating body. I spoke to the bailiff on the number he gave and he couldn't have been more unhelpful, he said that was the amount, he was allowed to charge the removal of goods fee under the contract guidelines between Marston and TFL and unless I paid there would be subsequent visits/charges. W

Dont pay them a penny - I just ignored mine and they gave up

I'm having major problems with these sharks at the moment - Anyone that can help would be much appreciated Will

Thanks for your quick response Transport for London are no use at all - they said it was out of their hands at that the bailiffs charges were uncapped!!!! Marstons say I need to write to their "customer care team" - for the warrant and also to dispute the ridiculous fees. Whilst speaking to the girl at marstons she also confirmed to me that the letter was sent by 2nd class post?! W

No - There is no notice of seizure - and there is no way I would let him take anything! Are these just empty threats - has he got the right to take anything? What a sad, demoralising world we live in where an £8 congestion zone bill can be distorted into a £403 bill My wife spoke to him as he left his mobile number on the piece of paper - he said he would only accept payment in full - and when questioned about the fact we never received the letter he just side stepped the matter by asking how we were going to pay and he would give us time. Is it worth speaking to the london congestion zone people? Shall I get my solicitor involved - is what they are doing legal? How come the first visit/attendance to levy was charged at 54.94+VAT but the attendance to remove goods was charged at 120+VAT - surely they should visit first?? Do they have any regulations they have to stick to? Especially as we did not receive the letter . Thanks again Will

This morning an "enforcement officer"/bailiff from Marston group knocked on my door wanting to speak to my wife. He told me that she owed 403.71 but could not speak to me so left a letter for her. Naturally I opened it as soon as he left and was staggered to see a financial breakdown. 3/10/10 Pre-enforcment letter 11.20 +VAT (Never received) 1/11/10 09:50 1st visit/attendance to levy 54.94 +VAT 1/11/10 09:50 Attendace to remove goods 120+VAT The original fine was from the congestion charge and was £185 - We had just completely forgotten to sort it as my wife has only just had a baby and my mother has been in hospital with terminal cancer. There is also another piece of paper with a different breakdown of fees: PCN £185 Admin Fees £77.71 attendance costs £141 Total Due 403.71 This is all very confusing and seems SO excessive - especially since my wife never received a letter from marston group. At first I thought this was a hoax or [problem] as the costs are so ludicrous. Any help would be much appreciated Thanks Will