Jump to content

whatcaniuse

Registered Users

Change your profile picture
  • Posts

    1
  • Joined

  • Last visited

Everything posted by whatcaniuse

  1. Employment and support allowance written to me on the 7th Oct 2010 saying that my benefit would be suspended if I could not give them a good reason as to why I did not attend a medical on the 27 of Sep 2010 . The letter said 14 days to reply. I filled in the form provided, stating that I had never received a letter for an appointment, I sent the letter back in there second class envelope with a first class stamp attached to it, as the letter they sent to me was delivered on the 11th Oct! Then on the 14th Oct I received another letter dated 8th Oct. Saying that they will not be paying me from the 22nd Sep 2010 as I failed to attend a medical on the 8th Oct 2010 Therefore there must be two appointments sent out?? On the 18th Oct I went to the jobcentre in swadlincote, I spoken to Phil who then past me on to t support worker called Andrew, Andrew looked on the computer system and found that the medical appointment letter sent out for the 27th Sep had been sent out to the wrong address. Andrew then phoned the ESA, were I had to confirm I was there for security, then she told Andrew that I would get a call back within 3 hours? The next morning I got my phone call, a woman stating that my claim would be reinstated as it was there fault I did not receive the letters regarding medical, and that the letters would be sent to me 2nd class this is why I received them 4days and 6 days late respective. I told her I still have the envelope that these letters are sent in and that they are first class. I also notice that the letter I sent back to the ESA with a first class stamp was received by them the day after I sent it this was on there computer data. I told her I was not happy with this at all that I would take it further there were no formal apologies for what I had been put through. My last payment from ESA was on the 11th oct 2010, I was due a payment on the 25th oct it was declined at the post office, I called at the post office several times to see if payment had gone in, nothing! Thursday AM 28th oct, I rang the ESA to be told I would get a call back in 3 hours,, nothing till 9.35 Friday 29th oct I was told that I was not paid as there was not a sick note supplied for the period, I told the woman that there was a sick note in for a 24 week period it was in force until feb17th 2011, this I had also seen on the computer at the jobcentre and have proof that it was on there!! The woman then said she would call me back when she had spoken to my doctor to confirm the sick note, around 40 mins later she called me back to say she had called them but the person she needed to talk to was in a training meeting, she would call me back later,,, no call back at all ! Around six weeks ago I had a similar ordeal, I send in a sick note in a pre paid envelope they supplied me, the following week I had no money I called them to see why; they said I had not sent in a sick note, I had to go to my G.P to get a duplicate note and fax it in , plus send in the duplicate note, I did this and still had to wait several weeks for them to pay me. what a bunch of ???????????? is it worth the sleepless nights i ask?
×
×
  • Create New...