Can somebody help? My wife joined on 14th October by paying £34.51 and after 2 visits she discontinued. As advised to send an email for cancelation she sent an email on 19th October. As a shock I see her membership is still not canceled and deducted a money of £24.99 on 29th of October. And the staff is very uncooperative. I think this is a cheating. After reqeusting for cancelation still not canceling and also collecting money twice once on 14th and again on 29th. I am checking with my friends on actions to be taken, help from the forum is greatly appreaciated.